Privacy Policy

1. Introduction

Welcome to LAXMI ENTERPRISES. This Privacy Policy applies to information collected through our website, enquiries, telephone calls, emails, and other communication channels.

Our services include invisible grills, pigeon safety nets, cloth hangers, and related installation services in Chennai and surrounding areas.

Where applicable law requires specific consent for the processing of personal information, the appropriate consent process will apply.

2. Information We Collect

Depending on how you interact with our business, we may collect:

• Your name and contact details.
• Phone number and email address.
• Service address or installation location.
• Details about the products or services you enquire about.
• Messages submitted through website forms, email, telephone, or WhatsApp.
• Technical information such as browser, device type, pages visited, and referral source.
• Advertising and analytics information where relevant tools are enabled.

Please avoid submitting passwords, payment card details, or unnecessary sensitive information through general enquiry forms.

3. How We Use Your Information

Information may be used for the following purposes:

• Responding to enquiries and callback requests.
• Providing quotations and service information.
• Arranging site visits, measurements, and installation appointments.
• Delivering invisible grills, pigeon safety nets, and cloth hanger services.
• Communicating about customer requests and ongoing work.
• Improving our website, services, and customer experience.
• Measuring advertising performance where tracking tools are enabled.
• Preventing spam, fraud, misuse, and security incidents.
• Meeting applicable legal requirements.

4. Contact Forms, Calls and WhatsApp

When you contact us through a website form, telephone, email, or WhatsApp, we may use the information you provide to respond to your enquiry, prepare quotations, and coordinate services.

Third-party communication services may process information under their own terms and privacy policies. Please review those policies before sharing information through their platforms.

We recommend providing only the information necessary to handle your request.

5. Cookies and Similar Technologies

Our website or third-party services may use cookies, pixels, tags, or similar technologies to support functionality, remember preferences, understand visitor activity, and measure advertising performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, consent will be obtained before using non-essential cookies or similar technologies.

6. Google Ads and Advertising

LAXMI ENTERPRISES may use Google Ads to promote its services to people searching for invisible grills, pigeon safety nets, cloth hangers, and related services.

If conversion tracking, remarketing, or advertising measurement features are enabled, information about advertising interactions and website actions may be processed to measure campaign performance.

The information processed depends on the tools installed, their configuration, applicable consent choices, and Google's policies.

We do not claim that every Google Ads feature is active unless it has actually been configured on our website.

Read Google's Privacy Policy and Google's advertising information.

7. Analytics and Website Performance

We may use analytics services, such as Google Analytics, if configured on our website. These services may process information about page views, visitor interactions, browser and device details, referral sources, and approximate location.

Analytics information may help us understand website usage, improve content, and evaluate our online presence. Third-party services are governed by their own policies and settings.

8. Sharing of Information

We do not sell personal information as a standalone business activity. Information may be shared where reasonably necessary:

• With website hosting, maintenance, and technical service providers.
• With communication providers used to respond to enquiries.
• With advertising or analytics providers where those tools are enabled.
• With professional advisers when reasonably necessary.
• When required by law or a lawful government request.
• When reasonably necessary to protect our business, customers, or website security.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

9. Third-Party Websites

Our website may contain links to third-party services, including Google, WhatsApp, maps, and social media platforms. These services may collect information under their own privacy policies.

We do not control third-party websites or guarantee their privacy practices. Please review their policies when using those services.

10. Data Security

We take reasonable steps to protect information handled through our business against unauthorised access, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

11. Data Retention

We retain information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, meet legal obligations, and protect legitimate business interests.

Information that is no longer reasonably needed may be deleted or securely disposed of where appropriate, subject to applicable legal requirements.

12. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to ask about information you have provided, request correction of inaccurate details, or raise a concern about how your information is handled.

You may manage browser cookies and use privacy controls offered by advertising platforms where available.

We may need to verify your identity before responding. Certain information may need to be retained where required by law.

13. Children's Privacy

Our website is intended for people seeking information about home safety products and installation services. We do not knowingly seek to collect children's personal information where such collection is prohibited or requires additional authorisation.

If you believe a child has provided information to us inappropriately, please contact us so that we can review the matter.

14. Service Enquiries and Installation Locations

If you request a quotation or installation, we may use your contact details and service address to assess the enquiry, arrange a site visit, confirm service availability, and coordinate the work.

Please provide accurate information and ensure that you are authorised to share any other person's contact details or address.

15. Data Processing and Transfers

Some service providers may process information on systems located outside your state or country. Where applicable, their processing is governed by relevant service terms, safeguards, and legal requirements.

We aim to use appropriate service providers and take reasonable steps to protect information handled through those services.

16. Changes to This Policy

We may update this Privacy Policy when our business practices, website features, technologies, or legal obligations change.

Updates will be published on this page, with the revision date changed where appropriate. We encourage visitors to review this page periodically.

17. Applicable Law

We aim to handle personal information in accordance with applicable Indian laws and regulations, including relevant data protection requirements where applicable.

Specific rights and obligations depend on the laws applicable to the relevant processing activity.

18. Consent and Communications

When you submit an enquiry, we may use the information you provide to respond and manage the requested service, subject to applicable law.

Where separate consent is required for optional cookies, advertising, or other processing, the appropriate consent process will apply. Submitting an enquiry does not automatically constitute consent for every processing purpose.

19. Contact LAXMI ENTERPRISES

For questions about this Privacy Policy or information you have provided, contact our business using the details below.

20. Our Commitment

LAXMI ENTERPRISES values the trust of its customers and website visitors. We aim to handle information responsibly and use it for genuine business communication, service delivery, website improvement, and applicable legal purposes.